This privacy policy (hereinafter: "privacy policy") of the online store at fasklep.pl (hereinafter: "Store") is for information purposes only, which means that it is not a source of obligations for people using the Store. The privacy policy contains primarily rules regarding the processing of personal data by the Administrator, including the basics, purposes and scope of the processing of personal data and the rights of persons to whom the personal data relates, as well as information on the use of cookies and analytical tools in the Store.
The administrator of personal data is: FITNESS AUTHORITY Spółka z ograniczoną odpowiedzialnością with its registered office in Republic of Poland, Otomin (80-174) at ul. Konna 40, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Gdańsk-Północ in Gdańsk, VII Commercial Department of the National Court Register under the number KRS: 0000355208, having the numbers: NIP: 9571037001, REGON: 221006572, BDO: 000051133 (register of entities introducing products, products in packaging and waste management), share capital in the amount of PLN 17.000.000. Phone: 58-344-37-47 (payment as for a standard connection, according to the price list of the relevant operator), e-mail: kontakt@sogood.pl.
Personal data are processed by the Administrator in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on free the flow of such data and repealing Directive 95/46/EC (General Data Protection Regulation) - hereinafter referred to as "GDPR".
Using the Store is voluntary.
Providing personal data by the Store is voluntary, unless the obligation to provide it results from the law.
The Administrator informs that the lack of consent of the Store user to process personal data by the Administrator may result in the inability to conclude a contract and sell goods.
The Administrator uses special diligence to protect the interests of persons to whom the personal data processed by him relates, and in particular is responsible and ensures that the data collected by him are: (1) processed in accordance with the law; (2) collected for specified, legitimate purposes and not subjected to further processing incompatible with those purposes; (3) factually correct and adequate in relation to the purposes for which they are processed; (4) stored in a form that identifies the persons to whom they relate, no longer than necessary to achieve the purpose of processing, and (5) processed in a manner that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage by appropriate technical or organizational measures.
The administrator implements appropriate technical and organizational measures so that the processing of personal data is carried out in accordance with the law. These measures shall be reviewed and updated as necessary.
GROUNDS FOR DATA PROCESSING
The legal basis for the processing of personal data by the Administrator is: (1) the consent of the person to process their personal data - art. 6 clause 1 letter a) GDPR or (2) processing is necessary for the performance of a contract to which the person to whom the personal data relates is a party - art. 6 clause 1 letter b) GDPR.
PURPOSE, BASIS, PERIOD AND SCOPE OF DATA PROCESSING IN THE STORE.
The Administrator may process personal data of the Store's user for the following purposes: (1) performance of the contract with the Store's user, (2) direct marketing, (3) marketing, (4) the opinion of the Store user about the Administrator or his goods, (5) keeping accounting books, (6) conducting cases, court and out-of-court, regarding the rights or obligations of the Administrator.
Personal data will be stored until the consent is withdrawn or the legal relationship with the Administrator ends (depending on which moment occurs later) and 5 years after this event. After this time, personal data will be permanently deleted or archived in such a way that there will be no access to them.
RECIPIENTS OF PERSONAL DATA.
Personal data using the Store may be transferred to the following recipients: (1) transport entrepreneurs, (2) entities servicing electronic payments or made by payment card, (3) financial institutions such as banks or savings and credit unions, (4) entities conducting customer satisfaction surveys, (5) entities providing IT or similar services to the Administrator, (6) entities providing accounting, legal or advisory services to the Administrator.
PROFILING OF PERSONAL DATA IN THE STORE.
The Administrator may use profiling in the Store for direct marketing purposes, but the decisions made on its basis by the Administrator do not concern the conclusion or refusal to conclude any contract through the Store. The effect of using profiling can be giving a person a discount, reminding about unfinished purchases, sending a Product proposal that may suit the interests or preferences of a given person, or offering better conditions compared to a standard offer. Despite profiling, a given person makes a free decision whether they want to take advantage of the discount received in this way, or better conditions and make a purchase in the Store.
Profiling is the automatic analysis or prognosis of a given person's behavior in the Store.
THE RIGHTS OF THE PERSON WHO THE PERSONAL DATA CONCERNS
The Shop User has the right to (1) access, rectify, limit, delete or transfer his personal data, (2) withdraw consent to the processing of personal data at any time, (3) complaint to the supervisory body - in the Republic of Poland: President Office for Personal Data Protection, (4) opposition to the processing of personal data.
COOKIES POLICY.
The store does not automatically collect any information, except for information contained in cookies.
Cookie files (so-called "cookies") are IT data, in particular text files, which are stored in the terminal device of the Store and are intended for using the Store. Cookies usually contain the name of the website from which they originate, their storage time on the end device and a unique number.
Cookies can be used to:
adapting the content of the Store's websites to the user's preferences and optimizing the use of websites; in particular, these files allow to recognize the user's device and properly display the website, tailored to his individual needs;
create statistics that help understand how the users of the Store use websites, which allows improving their structure and content;
maintaining the user's session (after logging in) so that he does not have to re-enter his login and password on every subpage of the Store;
The Store uses two basic types of cookies: "session" cookies and "persistent" cookies. "Session" cookies are temporary files that are stored on the user's terminal until logging out, leaving the website or turning off the software (web browser). Persistent cookies are stored on the user's end device for the time specified in the cookie file parameters or until they are deleted.
The following types of cookies may be used as part of the Store:
"necessary" cookies, enabling the use of services available within the Store, e.g. authentication cookies used for services that require authentication within the Store;
cookies used to ensure security, e.g. used to detect fraud in the field of authentication within the Store;
"performance" cookies, enabling the collection of information on how to use the Store's websites;
"functional" cookies, enabling "remembering" the settings selected by the user and personalizing the user interface, e.g. in terms of the language or region of the user, the font size, the appearance of the website, etc .;
"advertising" cookies, enabling delivery to the user of advertising content more tailored to their interests.
In many cases, the software used for browsing websites (web browser) by default allows cookies to be stored on the user's end device. Users can change their cookie settings at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the web browser settings or to inform about them every time they are placed on the user's device. Detailed information about the possibilities and ways of handling cookies is available in the software (web browser) settings.
The administrator informs that restrictions on the use of cookies may affect some of the functionalities available on the Store's websites.
More information about cookies is available in the "Help" section of the web browser menu.
In matters not covered by cookies, the provisions on personal data shall apply accordingly.
FINAL PROVISIONS
The Store may contain links to other websites. The Administrator urges that after switching to other websites, read the privacy policy set out there. This privacy policy applies only to the Administrator's Store.
The consumer is entitled to save these regulations on a durable medium
1. DEFINITIONS.
REGISTRATION FORM: form for creating an Account.
ORDER FORM: a form that allows placing an Order.
CUSTOMER: a natural person with full legal capacity, and in the cases provided for by law, also a natural person with limited legal capacity.
ACCOUNT: a collection of resources marked with the individual name (login) and password provided by the Customer in the Store`s ICT system, in which the data provided by the Customer and information about Orders placed by him are collected.
NEWSLETTER: an electronic service that enables the Customer to receive from the Seller via electronic mail cyclical information, in particular about Products or events organized by the Seller.
SELLER: the seller, as well as the service provider and administrator of personal data is: FITNESS AUTHORITY Spółka z ograniczoną odpowiedzialnością with its registered office in Otomin (80-174) at ul. Konna 40, entered into the Register of Entrepreneurs of the National Court Register by the Gdańsk-Północ District Court in Gdańsk, VII Commercial Department of the National Court Register under the number KRS: 0000355208, having the numbers: NIP: 9571037001, REGON: 221006572, BDO: 000051133 (register of entities introducing products, packaging and waste management products), share capital in the amount of PLN 17,000,000.00. Telephone: 58-344-37-47 (payment as for a standard connection, according to the price list of the relevant operator), e-mail: sklep@fasklep.pl.
PRODUCT: a movable item available in the Store that is the subject of the Sales Agreement between the Customer and the Seller.
REGULATIONS: these regulations of the online store fasklep.pl.
ONLINE STORE: the online store belonging to the Seller at www.fasklep.pl.
SALE AGREEMENT: Product sales contract concluded between the Customer and the Seller via the Store.
ELECTRONIC SERVICE: a service provided electronically by the Seller to the Customer through the Store.
ORDER: Customer`s declaration of intent submitted via the Order Form and directly aiming at the conclusion of the Sales Agreement.
2. Personal data. Reference to privacy policy.
All issues related to the processing of personal data are regulated by the privacy policy available on the Store`s website.
3. ELECTRONIC SERVICES.
The following Electronic Services are available in the Store: Account, Order Form and Newsletter.
Using the Account is free and possible after completing a total of two consecutive steps by the Customer - (1) completing the Registration Form and (2) clicking the "Register Account" field. In the Registration Form, it is necessary for the Customer to provide personal data indicated during the process. The account is valid for an indefinite period. The Customer has the option, at any time and without giving a reason, to delete the Account (resignation from the Account) by sending an appropriate request to the Seller.
The use of the Order Form begins when the Customer adds the first Product to the electronic basket. Placing an Order takes place after the Customer completes a total of two subsequent steps - (1) completing the Order Form and (2) clicking on the "Order with payment obligation" field. In the Order Form it is necessary to provide personal data indicated during the process. Using the Order Form is free and is of a one-off nature.
Using the Newsletter is free and takes place after the Customer completes a total of three consecutive steps - (1) providing in the "Newsletter" tab visible on the Store`s website the personal data indicated there, including the e-mail address to which the Newsletter is to be sent, ( 2) clicking the "Subscribe" field and (3) confirming the willingness to subscribe to the Newsletter by clicking the confirmation link sent automatically to the e-mail address provided. You can also subscribe to the Newsletter by checking the appropriate checkbox when creating an Account or placing an Order. The newsletter is sent to the Customer for an indefinite period. The customer has the option, at any time and without giving a reason, to unsubscribe from the newsletter (unsubscribe from the newsletter) by providing the e-mail address in the "Newsletter" tab and clicking the "Unsubscribe from the newsletter" or by sending an appropriate request to the Seller.
Technical requirements necessary for cooperation with the Store`s ICT system: (1) a multimedia device with Internet access; (2) access to electronic mail; (3) Internet browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and higher, Safari version 5.0 and higher, Microsoft Edge version 25.10586.0.0 and higher; (4) recommended minimum screen resolution: 1024x768; (5) enabling cookies and Javascript support in the web browser.
The Customer is obliged to use the Store in a manner consistent with the law and decency while respecting the personal rights and copyrights and intellectual property of the Seller and third parties. The customer is obliged to enter data consistent with the facts. The customer is prohibited from providing unlawful content.
4. CONDITIONS FOR CONCLUDING THE SALE CONTRACT
The Sale Agreement is concluded after the Customer has placed the Order using the Order Form.
The Product price shown on the Store`s website is given in Polish zlotys and includes taxes. The customer is informed about the total price including taxes, as well as delivery costs and other costs when placing the Order.
The Sale Agreement is concluded after the Customer has placed the Order.
After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation occurs by sending the Customer an appropriate e-mail to the e-mail address provided when placing the Order. The Seller`s message contains at least the Seller`s statement on receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon the receipt of the above e-mail by the Customer, a Sales Agreement is concluded.
5. METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
The Seller provides the Customer with the following payment methods under the Sales Agreement:
Payment on delivery.
Payment in cash on personal pickup.
Payment by bank transfer to the Seller`s bank account.
If the Customer chooses cash payment on personal pickup, bank transfer, electronic payment or payment card payment, the Customer is obliged to make the payment within 7 calendar days from the date of the Sale Agreement.
If the Customer chooses the payment on delivery on delivery, the Customer is obliged to make the payment on delivery.
The Seller may provide the Customer with other payment methods. These methods will be revealed during the Order submission procedure.
6. COST, METHODS AND DEADLINE FOR DELIVERY AND RECEIPT OF THE PRODUCT
Product delivery is available on the territory of the Republic of Poland.
Delivery is chargeable, unless the Sales Agreement provides otherwise. Delivery costs are indicated to the Customer on the Store`s website and while placing the Order.
Personal collection of the Product by the Customer is free.
The Seller provides the Customer with the following methods of delivery or receipt of the Product:
Postal delivery, cash on delivery.
Courier delivery, cash on delivery.
Parcel machine (paczkomat).
The deadline for delivery of the Product to the Customer is up to 5 business days, unless a shorter period is given in the description of the given Product or when placing the Order. In the case of Products with different delivery dates, the delivery date is the longest given date, which, however, cannot exceed 5 business days. The start of the delivery period is calculated as follows:
if the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller`s bank account or settlement account;
if the Customer chooses the method of payment on delivery - from the date of the Sale Agreement;
if the Customer chooses personal collection, the Product will be ready for collection within 2 business days, unless a shorter period is given in the description of the given Product or when placing the Order. In the case of Products with different terms of readiness for collection, the term of readiness for collection is the longest period provided, which, however, cannot exceed 2 business days. The Customer will be additionally informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail to the e-mail address provided by the Customer when placing the Order. The beginning of the product`s readiness for collection by the Customer counts as follows:
if the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller`s bank account or settlement account.
if the Customer chooses the method of cash on delivery - from the date of the Sale Agreement.
7. CLAIMS.
A complaint may be submitted in any way, in particular by sending a letter or e-mail using the data of the Seller specified in point 1.6.
It is recommended that the Customer provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of non-compliance; (2) demanding how to bring the Product into compliance with the Sales Agreement or a statement on price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant.
The Seller shall respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.
8. EXTRAJUDICIAL WAYS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS AND RULES OF ACCESS TO THESE PROCEDURES
Detailed information on the possibility for the Customer to use extrajudicial means of dealing with complaints and redress as well as the rules of access to these procedures are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
A contact point also operates at the President of the Office of Competition and Consumer Protection (phone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or in writing: Plac Powstańców Warszawy 1, 00-030 Warsaw), whose the task is, inter alia, to assist consumers in matters relating to the out-of-court resolution of consumer disputes in writing to the following address: ul. Sołtysowska 1 Magazyn 17, 31-589 Kraków;
The consumer has the following examples of possibilities to use extrajudicial means of dealing with complaints and redress: (1) a request to settle a dispute to a permanent amicable consumer court (more information at: http://www.spsk.wiih.org.pl/) ; (2) a request for out-of-court resolution of the dispute to the voivodeship inspector of the Trade Inspection (more information on the website of the inspector competent for the place of business of the Seller); and (3) assistance of the poviat (municipal) consumer ombudsman or social organization, whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers). Advice is provided, among others, by e-mail atady@dlakonsumentow.pl and at the consumer helpline number 801 440 220 (helpline open on Business Days between 8:00 and 18:00, connection fee according to the operator`s tariff).
At http://ec.europa.eu/consumers/odr there is a platform available for online dispute resolution between consumers and entrepreneurs at EU level (ODR platform). The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or service contract (more information on the platform`s website or at the Office of Competition and Consumer Protection`s website : https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
9. RIGHT TO WITHDRAW FROM AN AGREEMENT.
The Customer may withdraw from it within 14 calendar days without giving a reason and without incurring costs, except for the following costs. To meet the deadline, it is enough to send a statement before its expiry. A statement of withdrawal from the contract may be sent by letter or e-mail using the data of the Seller specified in point 1.6.
An example of a model withdrawal form is the Annex to the Regulations.
The Seller reserves the right to refuse to accept Products in individual cases, e.g. if a food product has been opened, i.e. an item delivered in a sealed package, which cannot be returned after opening for hygienic reasons (it was opened after delivery). The subject of the service was subject to rapid deterioration (having a short shelf life and it was clear information at the time of purchase). Returned clothing shows signs of use, no original tags attached.
The Seller indicates the following costs that the Customer may incur in the event of withdrawal from the contract:
delivery cost other than the cheapest regular delivery method available in the store,
the cost of delivery of the returned Product to the Seller.
10. FINAL PROVISIONS
Agreements concluded through the Store are in Polish.
The Seller reserves the right to amend the Regulations at any time. Amendments to the Regulations come into force within 14 days of their publication in the Store. Agreements concluded before the entry into force of amendments to the Regulations shall apply the previous provisions, unless the new Regulations are more favorable to the Customer. The Customer may withdraw from the Agreement if he does not agree with the provisions of the new Regulations, but this entitlement expires after 14 days from the date of entry into force of the new Regulations.
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Please be advised that your data received by e-mail correspondence - both ordered and unsolicited, are processed in order to respond or send mailings to persons who have consented to it, respecting adequate legal provisions.
Please be advised that by sending us correspondence, you consent to the processing of your personal data in the scope and scope specified in this correspondence. With regard to the personal data sent to us, depending on the legal basis, we become their administrator or processor.
Each of you has the right to: information about the status of your data, rectify your data, delete your data, limit the processing of your data, transfer your data. We reserve the right to delete your data without further information if you receive unsolicited or unauthorized correspondence or in the absence of a legitimate purpose for processing. The administrator appointed the Personal Data Inspector - mail: ido@fitnessauthority.pl
The administrator of your personal data is FITNESS AUTHORITY Sp. z o.o. District Court Gdańsk-Północ in Gdańsk, KRS: 000355208, NIP: 9571037001, entity entered into the register of entities introducing products, products in packaging and waste management under BDO number: 000051133. Your data will be stored for 3 years, after this time will be archived for 2 years, and then they will be permanently removed, unless the contract, substantive premises (eg limitation periods) or legal provisions specify different periods of processing.
At the same time, we would like to inform you that persons who send correspondence from the "fitnessauthority.pl" domain agree to the processing of their data, to the extent that they have been provided in the footer of an e-mail with an e-mail address only for correspondence. The processing takes place in secure systems of maintaining the e-mail infrastructure and website, on computers` disks of persons authorized to conduct correspondence - in e-mail boxes with the domain "fitnessauthority.pl", and also in the form of printouts as files of conducted cases.
Your personal data will be processed with appropriate security measures that meet the requirements of generally applicable Polish and EU law. The legal basis for the processing of your personal data, depending on the subject of correspondence, may be art. 6 par. 1 lit. a), b), c) or f) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27/04/2016. Pursuant to Art. 6 par. 1 lit. f RODO inform you that your personal data, provided to us via our website / contact form or in any other way (handing over your business card, sending an e-mail, telephone contact), is collected, processed and stored for correspondence with you and in the purpose for which they were made available to us. Personal data may be disclosed to employees or co-workers, as well as to entities providing support on the basis of outsourced services and in accordance with the entrustment agreements.
We also inform you that your personal data will not be processed in an automated manner and will not be profiled. You have the right to access your personal data, the right to rectify, delete, limit processing, the right to transfer data or to object to their processing. Providing data is voluntary, but necessary to achieve the above objectives.
